TERMS & CONDITIONS

By using the website pureoz.com (website”), you agree to be bound by these Terms and Conditions, which form a legally binding contract between you and The Detail Australia, ABN 68 348 077 283 (The Detail”, Pure Oz”, we”, us” or our”) and its successors and assignees.

These Terms and Conditions, our Privacy PolicyShipping Policy and Returns Policy are to be read together to form the whole of this agreement and will be collectively referred to as the ‘Terms’ and apply to all purchases made on our website. Please carefully read our Terms, as shopping online with Pure Oz signifies acceptance of these terms. These Terms are subject to change without notice.

 

PAYMENTS
Our website is programmed to automatically display prices in AUD. You can choose to view our product prices in other currencies using our currency converter.

Payments are accepted by PayPal, AfterPay, MasterCard and Visa.

All transactions are made between the purchaser and The Detail Australia, ABN 68 348 077 283

Pure Oz does not collect or record any credit card details you may provide when purchasing products from the Pure Oz webstore.

 

GIFT VOUCHERS

Pure Oz gift certificates can be purchased from our gift certificate page. Gift certificates are valid for use for 1 years from the purchase date. The expiry date is shown on the gift certificate when issued. Gift certificates are non-refundable, and are only valid to be redeemed during a purchase on Pure Oz.

The voucher can be used over multiple transactions.

 

PRODUCT INFORMATION

Prices and products are subject to change at any time without notice.

When placing information on our website, we will take reasonable care in ensuring that all details, prices, product images and descriptions displayed are correct at the time. While we have made every attempt to show textures, appearances and colours of our products as accurately as possible, what you see will vary to the delivered product depending on your monitor and computer equipment.

We cannot guarantee that the product images on our website are an exact representation of the actual products you receive. Some colours and textures may vary as sheepskin is a natural material, and therefor each pelt is unique and can react to colour dyes in various tones.

 

SHIPPING POLICY

We charge a flat rate of $15 for orders shipped within Australia and $28 for orders outside Australia. We ship all orders using Australia Post postal services.

Orders over $300 qualify for FREE shipping, worldwide.

All deliveries require a signature on delivery, please ensure someone is available to sign for your delivery upon arrival.

International shipping costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

Pure Oz reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid.

Please note that in accordance with Australian export regulations, we are required to declare the exact value of all items and identify the order as dutiable “merchandise”.

We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.

For more information on taxes, duties and customs regulations please contact your local customs office directly.

 

RETURNS POLICY

Returns must be made within 30 days from the day you receive your delivery. Returned items must be in new and unused condition, in its original packaging and with all labels and swing tags still attached.

Returns should be sent to:

Company Name - Pure Oz

Attention to - Packing

Street Number & Name - 31 Gilbertson Road

City - North Laverton

State - Victoria

Zip Code - 3026

Country - Australia

Email address - admin@pureoz.com

Costs associated with the postage of a return are the responsibility of the customer. Refunds will be given only in the same form as the original payment

 

ORDER CANCELLATION

We reserve the right to accept or reject an order for any reason, including due to unavailability of product, an error in the price, image or the product description, error in your order or inability to adequately verify the purchaser details.

 

PRIVACY POLICY
Pure Oz understands that the privacy of our customers is very important and ensures that information provided by customers is collected and held in accordance with relevant Australian privacy law. 

We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. Any information that we no longer require is destroyed.

Personal information including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Pure Oz.

As required by law, you may “opt-out” from direct marketing material that Pure Oz may send.

 

COPYRIGHT
The copyright, trademarks and other intellectual property rights contained within this website, business, products and branding are owned by or licensed to us and are protected by Australian and international laws. Unless prior written permission from us has been is obtained, the use or misuse of any copyright, trademarks or intellectual property is forbidden.

Intellectual Property includes but is not limited to:

  • all present and future rights to intellectual property including inventions and improvements, trade marks (whether registered or common law trademarks), patents, designs, copyright, imagery, any corresponding property rights under the laws of any jurisdiction;
  • all rights in respect of an invention, discovery, trade secret, secret process, know-how, concept, idea, information, process, data, formula or work product; and
  • all work product developed in whole or in part by us.

Pure Oz is a globally registered trademark.